Do you say hello to everyone you meet? If not, it’s time to start practicing. Here, we always cheer with first names, ask curious questions and are more than happy to share what we’ve just learned. It doesn’t matter if the person is your manager, your manager’s manager or someone you meet for the very first time by the coffee machine. In our corridors, stores, pharmacies and warehouses, there are no hierarchies – only people. Together, we do our very best to contribute to our shared success. We call it the ICA spirit.